Return & Shipping Policy

RETURNS

Live Naturally Co. LLC is an artisanal skincare, haircare, and soap company. Due to the nature of our products, we do not accept refunds due to customer dissatisfaction and we do not offer product exchanges. If for any reason you are unhappy with your purchase please reach out to us directly at Hello@LiveNaturallyCo.com so we can work with you to reach a resolution.

People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.

Live Naturally Co. LLC is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients

SHIPPING

Presently Live Naturally Co. LLC only ships within the United States. Please note that our company does not ship to P.O. boxes.

We ship Monday-Saturday, excluding holidays. Orders ship within 1-3 business days.

DAMAGE DEFECTIVE PRODUCTS

If your product is broken or damaged, we require that you notify us within 24 hours with a detailed message and pictures of broken items to livenaturallyco@gmail.com. We will be happy to replace or refund your damaged items immediately

OUR ADDRESS

These products are handcrafted in the home studio setting. Therefore, we have chosen to use a PO Box for the company as to not provide our home addresses. Thank you for your understanding.